The Client
Mastercard
the challenge
Understanding the Human Impact of Fraud with Mastercard Identity
INDUSTRY
Financial Services
objective
Protecting Consumers from Risk
Mastercard Identity Solutions is committed to innovation and consumer education in their fight against fraud. Their team came to us to help them craft a human-centric message about the growing trends in fraud, and the seamlessly integrated tools they use to detect fraudulent behavior and alert customers to risk.
SOLUTION
Highlighting Personal Experience
Our collaboration with Mastercard’s b2b Identity Solutions team began with the development of a film featuring one victim’s compelling personal story of romance fraud and a detailed motion graphic explaining some of the solutions Mastercard offers to their partners. The film, featuring a victim of the famed “Tinder Swindler,” inspired future projects including a website takeover at Wired.com and a data rich live infographic.
“It’s been an honor to engage in multiple collaborations with Mastercard over the last few years. From research on open banking, to product explainer films, their legacy of trust drives incredible outcomes.”
—KENDALL RATHUNDE, PROJECT MANAGER
